New article! Explaining why spanning categories can lead to positive evaluations and better performance

Studies suggest that category-spanning organizations receive lower evaluation and perform worse than organizations focused on a single category. We propose that (1) these effects are contingent on clients’ theory of value and that as clients expect more sophisticated services, they tend to value category spanners more positively and (2) the … Continue reading

New article! Why CSR practices diffuse in big firms

How do subsidiaries respond to normative demands from both their headquarters and local external constituents? We propose that subsidiaries pay varying levels of attention to either demands depending on their peers’ norm-conforming behavior, resulting in heterogeneous practice implementation. We study the implementation of 25 practices, associated with three corporate social … Continue reading

Forthcoming: do CSR raters converge?

Raters of firms play an important role in assessing domains ranging from sustainability to corporate governance to best places to work. Managers, investors, and scholars increasingly rely on these ratings to make strategic decisions, invest trillions of dollars in capital and study corporate social responsibility (CSR), guided by the implicit … Continue reading